Health Insurance

East Valley Outpatient Surgery patient service representatives are available to provide you with information about billing procedures for all health insurance carriers, including:

  • Information about billing procedures for all health insurance carriers
  • Our billing procedures and statements
  • Our patient billing payment requirements

Please check with your insurance provider to ensure you’re eligible for benefits. When applicable, we’re happy to work with you on a case-by case-basis to provide you with all documentation needed for maximum insurance reimbursement. We encourage any patient with questions regarding their financial obligations to contact our billing department so that we may assist in any way we can. You may also receive billing statements from independent providers who have contributed to your care.

What Are Insurance Deductibles?

A health insurance deductible is a specified amount of money that you must pay before your insurance will begin paying your medical costs. For example, if you have a $1000 deductible, you must first pay $1000 out of your pocket before your insurance will cover any medical bills. It may take you several months or just one visit to reach this out of pocket expense to you. Most patients scheduled for surgery at East Valley Outpatient Surgery have used some or all of their deductible prior to being scheduled for surgery at our facility. Once you have reached paying your out of pocket deductible requirement, your health insurance beings to cover a portion of your medical bills.

By Arizona State law, East Valley Outpatient Surgery is required to collect all deductible costs assigned by your health insurance policy for services provided at our facility.

Deductible vs. Copay

Most health insurance policies limit the percentage of your medical costs that they will cover once your deductible has been reached. You are responsible for the remaining percentage. This amount is called your copay. Typically, your copay responsibility can range between 20 and 50 percent of your medical bill. If you use a provider or facility outside of your insurance’s approved network, your copay may be different than if you had used a provider with the network.

After you discharge from East Valley Outpatient Surgery, you will receive a medical bill in the mail. This bill will be generated by your health insurance company and is called an Explanation of Benefits or EOB.

The EOB will list the procedure that was performed at East Valley Outpatient Surgery and break down the cost in terms of deductible (your responsibility), copay (your responsibility) and what your health insurance covers.

East Valley Outpatient Surgery is committed to helping all of our patients understand and meet their health insurance costs in an affordable and compassionate manner.  Please feel free to call us with your concerns and questions.

Disclaimer: East Valley Outpatient Surgery strives to provide current account information. However, information can change. Please contact your insurance provider if you have any questions regarding their payment of your accounts.

Personal Items

Please bring a government-issued photo ID, insurance information, and a list of all current medications, dosage amounts, and time of day you take them. Wear comfortable clothing. Do NOT wear any makeup or nail polish. Leave all jewelry and valuables at home.

Driver Required

All patients must arrange for a responsible adult driver (over the age of 18) to remain in the surgery center during the entire stay. Your driver must have a valid driver's license. Failure to have a driver could result in a delay or the cancellation of your procedure. Taxi, Uber, bus, and other forms of public transportation are acceptable only if you have a responsible adult companion with you.

Children & Visitors

Only the person who will be driving you to and from your appointment will be allowed inside East Valley Outpatient Surgery with you. In order to reduce the possible spread of disease, additional visitors are not allowed in our surgical facility. This person must remain present while your surgery is being done. Please make appropriate arrangements for child care outside of our office. We appreciate your understanding.

Prohibited Items

Please leave food, drink, and cell phones outside of our facility. No form of tobacco use is permitted on any part of the East Valley Outpatient Surgery property. This includes buildings, sidewalks, and parking areas on or near the property. We appreciate your understanding.